Website Privacy Statement

Introduction and Scope

In this Website Privacy Statement (“Statement”), Hensley Industries Inc. (“Hensley” or “we”) discloses information about how it collects personal data from you through the hensleyind.com website and permutation web pages thereof that display a direct link to this Statement (the “Site”).This Statement does not address any other data collection or processing practices, including, without limitation, data that we or our affiliates collect offline or through websites that do not display a direct link to this Statement. That information will be governed by whatever agreements, laws or regulations may apply to its collection and use. Also, please note that other companies or third party sites to which we link or that link to this Site may have different practices. Please note when the URL indicates you are no longer on the Site, and read the privacy policy of each website that you visit. Also, if you are an employee of Hensley or its affiliate, please note that other internal company policies apply to you related to employee use of company computer systems and networks. If you are a distributor, we or our affiliates may have other rights or obligations regarding data and privacy, whether through agreement, law, regulation or otherwise, and those obligations will supersede any provision of this statement to the extent inconsistent.

Passive Information Collection and Use

During your visit, the Site may passively collect certain kinds of information, e.g., without limitation, in the following circumstances: Cookies: “Cookies” are small text files sent from a website to the hard drive of a user’s computer to store bits of information related to that user. Cookies can store a variety of information, including IP addresses, navigational data, server information, data transfer times, user preferences, and passwords needed to access the special areas on the Site. If you configure your browser to reject cookies, you might not be able to access important functions or enjoy certain conveniences at the Site. Other Passive Web site Tracking. This Site also uses Internet Protocol (IP) addresses and log files to identify server problems, to improve site content, and compile aggregated statistics about Site usage and clickstream data. We also may use Web beacons to help personalize your experience, similarly to how we use cookies. Companies that help us place advertisements on our site may use Web beacons to serve cookies and advertisements. We also may use Web beacons to gather non-personally identifiable information about the number of users who visit our Web site, the areas which they spend their time visiting, and other demographic data. Only Hensley and our advertising agents will have access to the data obtained with Web beacons. Most of the aforementioned data does not typically allow us to identify you personally, however, we reserve the right to combine such data with personal data that you actively submit (e.g., without limitation, by linking IP addresses collected passively to IP addresses collected in connection with active data submissions in connection with a purchase order for parts). The foregoing are only examples. Komatsu reserves the right to introduce similar new passive tracking technologies and techniques related to the use of the Site in compliance with applicable law.

Active Information Collection and Use

The Site actively collects personally identifiable information from you when you complete online forms or otherwise affirmatively provide such information. The kinds of personally identifiable information (”Personal Information”) that the Site may collect include, without limitation, your name, title, address, e-mail address, telephone number(s) facsimile number(s), location of your distributor, language preference, your password and customer number, login and User ID for the Site (utilized in a few specific areas on the Site) and in the case of KFConnect, your Customer Credit Account Number and Customer ID. If credit is required for services such as parts ordering, additional information such as D&B number, sales history, number of employees, years your company has been in business, and other relevant company information may be required. If you are utilizing the fleet management portions of our site, you may also be asked to provide information about your machines. We can actively collect Personal Information on the Site in many different ways, including when you send us an e-mail or submit a reply form, request an online newsletter or other materials or literature, submit information to inquire about the lease, purchase, or finance of equipment, parts, or related services or submit a resume or other information in connection with a job opportunity. We may use and disclose Personal Information for many reasons, including to communicate with you, for example, to answer the e-mail and correspondence we receive, to provide you with information about products and services, to take action to respond to an inquiry, to confirm your order, and to notify you of important changes in the functionality of the Site or other notices related to the handling of your Personal Information. We may also use the Personal Information collected by the Site to market products and services to you. If you do not want to receive such marketing materials, please see the paragraph below entitled “Opt-Out.” In some instances, we may combine Personal Information collected by the Site with other kinds of information that is not covered by the scope of this Statement. For example, when you register to order parts online, we may create a customer profile by combining actively collected Personal Information (such as your name, address, password or User ID) with other information such as your product purchase history; we might obtain information about your product purchase history from offline sources, such as your distributor and processing of such data is not covered by this Statement. In addition, please note that in instances where you log into certain areas of the Site using your password and User ID, all of the information collected passively about you (e.g., using navigational data or cookies) may also be linked to you, and therefore may become Personal Information.

Your California Privacy Rights

If you are a California resident, you may also have additional privacy rights under the California Shine the Light law (Civil Code Section § 1798.83) and the California Consumer Privacy Act (“CCPA”) (Civil Code Section § 1798.100).

The Shine the Light law permits users of our Website and our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please submit a request at www.komatsuamerica.com/compliancehotline using the “Ask A Question” feature or call 800.461.9330.

To learn more about your California privacy rights under the CCPA, please visit Privacy Notice for California Residents page.

PRIVACY NOTICE

This privacy notice provides information on how Hensley collects and processes your personal data when you visit our website to sign up for a newsletter or purchase a product.

It is important that you read this privacy notice together with our website privacy policy which contains more detailed information about our data processing and can be accessed here.

 

1. Important information and who we are

Hensley is the controller and responsible for your personal data.
We have appointed a Local Privacy Officer (LPO). If you have any questions about this privacy notice or our data protection practices please contact the LPO.

CONTACT DETAILS
Hensley Industries, Inc.
Albert Vega, General Manager, General Affairs & Human Resources, Komatsu Way & Compliance
avega@hensleyind.com
2108 Joe Field Road
Dallas, Texas 75229
972-406-4744

2. The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:
• Identity Data.
• Contact Data.
• Financial Data.
• Transaction Data.
• Technical Data.
• Profile Data.
• Usage Data.
• Marketing and Communications Data.
We use the Hensley website portal as the sole method to collect data about you.

3. How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:
• To register you as a new customer.
• To process and deliver your order.
• To manage your relationship with us.
• To enable you to participate in a prize draw, competition or complete a survey.
• To improve our website, products/services, marketing or customer relationships.

4. How we share your personal data

We may share your personal data exclusively within Hensley.

5. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time in the country in which the transaction occurred, or in which you are a resident.

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access our long form privacy policy.